28/09/2010 by Patrick Keady.

A new website featuring every UK law in full is now available for free.

Launched by The National Archives, you can now scrutinise 6.5 million laws documents in England, Scotland, Wales and Northern Ireland. They are stored as PDF files.

“This is the public’s statute book,” said Lord McNally, minister of state and deputy leader of House of Lords.

legislation.gov.uk presents complex information in a clear and intuitive way. Lord McNally continued that the website is groundbreaking and that it puts democracy at the heart of legislation. The website makes a major contribution to the government’s transparency agenda.

The website replaces The Office of Public Sector Information and Statute Law websites.

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21/09/2010 by Patrick Keady.

The health White Paper promises significant changes to primary care and the way that healthcare is delivered.  BMJ Masterclasses aimed at clinicians and managers in primary care will equip GPs and their practices to meet the challenges and take the opportunities that lie ahead.

Understanding GP Commissioning, is a new one day course providing practical skills and advice on general practice commissioning, as well as

an essential overview of the recent health White Paper. It takes place at BMA House, London, on 30th September.

Improving Quality in Your Practice, takes place at BMA House, on 1st December. It will help GPs identify areas in their practice where they can improve quality and safety by working smarter, not harder, and develop an action plan for their surgery.

For details, click www.betteroutcomes.org/events

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14/09/2010 by Patrick Keady.

The success of healthcare systems is often measured
in terms of quality, activity and cost. Compared with the
US, Germany and France, the NHS performs well. In
terms of GDP, we spend less.

However, things are less clear when we compare NHS
quality and activity. Statistics come to the fore. We
compare the NHS with the EU, north America and
Australasia. And we might be missing a trick.

Could it be that there are better healthcare systems
elsewhere in the World? Healthcare systems that
deliver more at less cost.

Take Japan for example. It stands at or near the top in
every comparative ranking of healthcare quality, activity
and cost.

Not alone is their healthy life expectancy 6% higher
than in the UK, they also have the best recovery rates
from just about all of the major diseases. Japan
leads the World in curing the diseases that
can be cured. Impressive.

The percentage of people dying from circulatory
diseases per 100,000, is 75% less than here. The
proportion of cardiac death is four times less. The birth
rate is 30% less and the proportion of the Japanese
population that is obese, is one seventh. Although the
percentage of daily smokers in Japan is higher -
30.3%, compared to 26% in the UK.

Cost control is one of the key drivers of Japan’s
success. It’s savings in the high-tech realm can be
awesome. An MRI scan of the neck region in Japan
routinely costs 9% of one in the US.

All 125 million residents have access to healthcare
services. The Japanese see a Doctor about three times
as often as people here in the UK, or those with
healthcare insurance in the US. The number of Nurses
per 1,000 people in Japan is less than in the UK : 7.8,
compared with 8.8 in the UK.

And they have almost three times as many hospital
beds per 1,000 people. The average hospital stay is
four times the US average. The Japanese get twice as
many prescriptions and three times as many MRI
scans.

And the cost of caring for every person living in Japan
is less than half that of caring for the 80% of Americans
with health insurance. Total expenditure is less
than in the UK too - 7.8% GDP versus 8.1%.

So what do you think?

Post your thoughts below.

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23/08/2010 by Patrick Keady.

With over 1,500 safety practitioners working in healthcare, the IOSH Healthcare Group has just announced its autumn conference. Taking place in Cheshire on 21st September, the programme explores corporate accountability corporate manslaughter, violence in the workplace and the role of Directors and Managers for health & safety. Presentations will be delivered by members of the Group, University of Glamorgan and Morgan Cole solicitors.

For details, click ‘events’ at www.betteroutcomes.org

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22/08/2010 by Patrick Keady.

Channel 4 News reported that 17 NHS Doctors signed compromise agreements  each year since 2000

Read the full story at the ‘news’ page at www.betteroutcomes.org

Meanwhile, the Social Partnership Forum published their guide in July, promoting best practice in devising, implementing and auditing whistleblowing

policies and procedures. Link to it at ‘publications’ at www.betteroutcomes.org

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19/08/2010 by Patrick Keady.

DH is retaining the NHSLA. But, read on.  60% of acute trusts, 31% of mental health and learning disability trusts, 70% of maternity services and no ambulance trusts were at levels 2 or 3 of NHSLA’s risk management standards in March of this year.  Solicitors succeeding in clinical negligence claims bill up to £450 per hour, and a success fee of 100%. NHSLA secures the very best of the defence market for £205 an hour, and no success fees. But, DH is exploring opportunities for greater commercial involvement. NHSLA is relocating to offices in London and Harrogate.

Link to NHSLA’s annual report via ‘publications’ at  www.betteroutcomes.org

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15/05/2010 by Patrick Keady.

Statistics (from www.nationmaster.com)

Population density in Japan is 37% higher than here in the UK. Their Life expectancy at birth is 4% higher and Healthy life expectancy is 6% higher.

The birth rate per 1,000 people is 30% less and the proportion of the population that is obese in the Japan is one seventh that in the UK.  The percentage of daily smokers in Japan is higher - 30.3%, compared with 26% in the UK.

The percentage of people dying from circulatory disease per 100,000 people in Japan, is 75% less and the proportion of deaths from heart disease per 100,000 is four times less than in the UK. Infant mortality per 1,000 live births is 2.8 in Japan and 4.93 in the UK.

Total Expenditure on health services as % of GDP in Japan is less than in the UK - 7.8% versus 8.1%. They have almost three times as many Hospital beds per 1,000 people.

While the numbers of Physicians per 1,000 people are similar in Japan and the UK, people in Japan have three times as many consultations with Doctors.

The number of Nurses per 1,000 people in Japan is less than in the UK - 7.8, compared with 8.8 in the UK.

About Patrick Keady

Patrick helps NHS organisations make better decisions. A former NHS Director of Governance and Strategy, he received awards from the BMA and IOSH. Patrick is a Company Director, a Trustee at a Chartered professional body and Editorial Board member at a peer-reviewed Journal. For more information, click www.betteroutcomes.org

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15/04/2010 by Patrick Keady.

HSJ reported today that there is lack of information on the safety and effectiveness of much NHS care and that this has been spelled out in an interim report from members of the NHS National Quality Board.

One of the NHSs prevailing beliefs seems to be, that individuals will perform better and their organisations will flourish …. when we reward the behaviours that we seek … and punish the behaviours that we dislike. This approach works well for simple, routine, rule-based work.

But NHS workers undertake other types of work, where non-routine creative and conceptual capabilities are also required.

I believe that Quality in the NHS will improve significantly when PCTs and Trusts demonstrate to their staff, that they understand what it is that really motivates their employees - the motivation of making progress in their work, improving quality and the simple satisfaction of getting better at what matters.

We know that businesses with transcendent purposes survive and continue to deliver excellent services to their customers. Too bad that ICI, Boeing and some of the large banks focussed too much on targets, and too little on purpose.

NHS targets are good. They continue to challenge clinical teams and Trusts. They have played a key role in improving the NHS. But more and more we are seeing that targets, potent as they are, can be an insufficient impetus for NHS staff and organisations. They do not get everyone leaping out of bed in the morning and racing to the wards, patients homes, theatres and meetings …. to do deliver excellent patient care.

The BBC’s Panorama team discovered earlier this year, that Trusts were incorrectly assessing performance, potentially distorting their standing in the CQC’s Annual Health Check. 17 out of the 28 Trusts visited by the CQC in 2009, made incorrect assessments. Did Mid-Staffs and Maidstone & Tunbridge Wells focus too much on targets, and too little on purpose?

While much has been written on aspects of Quality in the NHS, I would like the outputs from the NHS Quality Board to be short and to the point. To focus on Quality outcomes from the perspectives of the Treasury/National Insurance contributors, patients and employees.

And while the NHS focuses on purpose, that its satisfied employees will be racing to the wards, peoples homes, theatres and meetings …. to continue doing what motivates them best - making progress in their work, improving quality and the simple satisfaction of getting better at what matters.

About Patrick Keady

Patrick helps NHS organisations make better decisions. A former NHS Director of Governance and Strategy, he received awards from the BMA and IOSH. Patrick is a Company Director, a Trustee at a Chartered professional body and Editorial Board member at a peer-reviewed Journal. For more information, click www.betteroutcomes.org

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21/12/2009 by Patrick Keady.

Every week, I receive two or three phonecalls about assignments in NHS risk management, governance and safety. However, many of the proposed assignments would be a waste of NHS time and NHS money.

Earlier this year, a PCT asked me to lead on corporate governance, health & safety, risk management, information management, health records, complaints, claims, moving and handling and commissioning strategy.

I challenged the potential client to describe in a few short sentences, what they wanted me to achieve, and by when. They were unable to see or tell me what success might look like.

So, I offered them telephone coaching, free-of-charge. The PCT soon saw that my input would be very worthwhile in one discreet project, where my independent insight and skill-set was just right.

The project is mission-critical to the PCT. They were happy with my daily rates too ! And during the course of the phone conversations, the potential client identified in-house people that could lead on many of the other pieces of work.

NHS organisations need to clearly think about what they want to achieve, before contacting independent consultants.

About Patrick Keady

Patrick helps NHS organisations make better decisions. A former NHS Director of Governance and Strategy, he received awards from the BMA and IOSH. Patrick is a Company Director, a Trustee at a Chartered professional body and Editorial Board member at a peer-reviewed Journal. For more information, click www.betteroutcomes.org

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02/12/2009 by Patrick Keady.

Stephen Ramsden achieved so much at his NHS Foundation Trust. Just six weeks ago, the CQC rated Luton and Dunstable as the best acute trust in NHS East of England. HSJ reported today that he will be leaving the trust in the spring of 2010 after 12 years in the post.

And with 12 years as Chief Executive at his FT, he is a shining NHS example of what makes successful organisations …………successful.

Led by Jeff Immelt, CEO at General Electric, a study found one key trait that is common in all successful companies. Their managers stay in place for along time.

Staying in place for along time, gives them space to extend their abilities, to learn much more about their organisation, to develop the critical connections that make their organisations perform better.

This is what Stephen Ramsden did, as a Chief Executive at Luton and Dunstable. Medical staff become successful because they take similar speciality-specific steps to extend their abilities, to learn about their speciality and to develop critical connections.

Immelt also found the converse, asserting that ‘the places where we’ve churned people like reinsurance, are the places where you will find we’ve failed’. We’ve had examples in the NHS where people are ‘churned like reinsurance’.

We need more Stephen Ramsdens, not less!. And in turn, they need the support of their Boards, their employees, SHAs, Monitor, Governors and other key stakeholders.

Chief Executives need the time and space to get to know their organisations much better, to extent their personal abilities, to develop critical connections, to understand risks and how to manage them effectively.

And in return they will be better placed to ensure that their NHS organisations wrestle with the very real risks of escalating demand and constraining resources.

About Patrick Keady

Patrick helps NHS organisations make better decisions. A former NHS Director of Governance and Strategy, he received awards from the BMA and IOSH. Patrick is a Company Director, a Trustee at a Chartered professional body and Editorial Board member at a peer-reviewed Journal. For more information, click www.betteroutcomes.org

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